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Shanghai Hong Chong Foreign Trade Co., Ltd
Tel: 021-88888888 021-66666666
Company Fax: 021-88888888 021-66666666
Contact QQ: 1747017948
E-mail: 1747017948@qq.com
Mobile phone number: 15955555555 15899999999
Address: Shanghai Jing'an District Wuding Road Shenyin Development Building, 15th Floor, Room 1506
Website: http://hctao.taobao.com
1, for warranty
The end of the project acceptance, settlement of the project after the end of the project to the Ministry of customer service center for.
2, warranty contact
Please contact the Engineering Customer Service Center in time for the warranty and ask the telephone to record the name of the person for verification in future.
3, after-sales service content
(1) engineering maintenance. Division I to provide two years of free warranty, life-long maintenance services. During the contract period, the company is responsible for free maintenance of our construction and settlement of the project. In the maintenance work beyond the warranty period, the cost of labor and materials is charged.
(2) customer feedback. The establishment of regular customer return visit system, the company delivered to the use of the project to establish a return visit to the file, a regular telephone return visit, that is, within one year of the project return four times a year, more than one year project visit twice a year.
(3) value-added services. Every day we will be on the VIP customers (including repeat customers) letters, small gifts and telephone and other friendly return visit, and to introduce customers to the company's repeat customers to give other forms of concessions. All customers, if there is beyond the warranty project construction and maintenance needs, I Division after-sales service staff will make every effort to meet the cost of the actual situation, If you are satisfied with the construction, you need to shoot the site to keep a memorial, you can call Huaxun local company's hotline, the company will meet your needs as much as possible. After the shooting of the site, you can give you a free set of professional digital photos.
(4) Complaint handling. For your complaint, our company will reply within 24 hours, for the need for timely response to the complaint, please call the engineering manager of the phone to complain.